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Careers

CURRENT POSITIONS AVAILABLE

Membership Services Assistant
Waste Wise Sustainability Specialist
Energy Efficiency Specialist


Membership Services Assistant

The Member Services Assistant will maintain the MN Chambers CRM database and assist Chamber members as well as the membership and events teams.

Essential Job Duties:

  • Responsible for management of member database programs and reports. Including assisting with member logins, updates and email bounce back issues.
  • Accountable for answering all CRM questions and able to resolve any issues.
  • Ensuring the database is segmented effectively for targeted marketing activities.
  • Working closely with all departments to ensure the CRM works effectively for all aspects of the company.
  • Responsible for administrative support to membership sales staff including packet preparation, member correspondence and other assistance when needed.
  • Responsible for sending all member account communication including renewal invoices and thank you notes, membership statements, new member welcome, member surveys and cancellation notices.
  • Assist in the events as needed including conferences and annual events of the Chamber and its affiliates.
  • Manage registration process, which include registrations, billing and payments, name tags and confirmations.
  • Maintain the events web site, updating calendar and event registration via web-based tool.
  • Assist with special projects as needed.
  • Additional event support as requested.

Qualifications

  1. Proficient with computer technology including Microsoft Office Suite and Microsoft Dynamics CRM.
  2. Ability to organize, prioritize and work independently and/or with a team.
  3. Ability to manage multiple events/programs.
  4. Customer service skills a necessity.
  5. Proven problem solver with a strong attention to detail.
  6. Must be able to relate to people of various ages, backgrounds, skills and abilities.
  7. Strong written and verbal communication skills required.
  8. Ability to manage specific processes and tasks for the department.
  9. Must exhibit a friendly, positive attitude and be a team player.

The person holding this position will provide excellent customer service both internally with staff and externally with MN Chamber members, potential members, and related parties. They will be expected to ensure membership inquiries are addressed courteously and effectively and information and research is completed in an accurate and timely manner. This position is responsible for many day-to-day administrative tasks including, but not limited to member and potential membership research and data quality, distribution of outreach materials, and development of reports, statistics, and analysis of membership engagement and recruitment initiatives. The position will be expected to effectively collaborate with many other departments in the Association but will report to the Vice President- Member Development and Engagement.

The ideal candidate has strong problem-solving skills, is a team and customer service oriented individual; a proactive self-starter, and extremely organized. A successful candidate needs to also be detailed oriented while also able to "see the big picture" as it relates to the administrative tasks they are asked to accomplish. They must be tech-savvy and a quick learner in addition to having strong written and oral communication skills. Proficiency in Microsoft Office Suite (specifically Outlook, Excel, Word, and PowerPoint), Experience working with a CRM database and HTML experience is required.

Send application materials to Brenda Baudet at bbaudet@mnchamber.comor 651.292.6680.


Waste Wise Sustainability Specialist

The Minnesota Chamber of Commerce is a statewide advocacy organization representing 2,300 businesses and over 500,000 employees across Minnesota. We advocate on a broad array of business issues that affect businesses' bottom line. Advocacy includes legislative representation at the state capitol, as well as individual business assistance through our programs. Events and sponsorship programming support our advocacy and membership representation and service.

Waste Wise and Energy Smart are programs of the Minnesota Chamber of Commerce. The programs work in close partnership with the Minnesota Waste Wise Foundation (a 501(c)3 non-profit affiliate of the Chamber) to promote environmentally sustainable practices to help businesses save money through waste reduction, resource conservation and energy efficiency.

Position description:
The Waste Wise Program Sustainability Specialist is responsible for a broad range of program activities including business recruitment, on-site waste consultations, technical assistance, and service follow-up. Specific duties include:

  1. Engage the Minnesota business community through in person and other direct contact networking.
  2. Schedule site visits for the Waste Wise program through phone calls, e-mails, and on-site door knocking.
  3. Effectively communicate waste reduction, sustainability, energy conservation opportunities.
  4. Perform on-site consultations to identify and encourage implementation of waste reduction, recycling, and organics diversion opportunities.
  5. Conduct ongoing follow-up in order to drive businesses to complete waste reduction, reuse and recycling projects.
  6. Maintain accurate records of business participation and promptly update database with program results.
  7. Conduct waste reduction, reuse, and recycling research as needed.
  8. Carry out other tasks as assigned by the Waste Wise Program Manager and MCC Environmental Sustainability Program Director.

Qualifications:

  1. 3 – 5 years recent experience in business environmental sustainability consulting and business development.
  2. Comprehensive knowledge of waste reduction and business environmental sustainability issues.
  3. Strong inter-personal skills and the ability to create and maintain positive working relationships with employees, owners of small to large businesses, waste hauler representatives and others.
  4. Strong oral and written communication skills.
  5. Exceptionally strong data management, research, organization skills.
  6. Computer proficiency including Microsoft Office Suite and Adobe desktop publishing software.
  7. Able to multi-task and manage several projects simultaneously.
  8. Able to think outside of the box and create opportunities out of challenges.
  9. Vehicle required for travel, will be reimbursed for mileage.

Relevant information: This is a full-time position with benefits and involves travel within Minnesota. The position reports to the Waste Wise Program Manager. Send application materials to jcurran@mnchamber.com. Position is open until filled.


Energy Efficiency Specialist

Waste Wise and Energy Smart are programs of the Minnesota Chamber of Commerce. The programs work in close partnership with the Minnesota Waste Wise Foundation (a 501(c)3 non-profit affiliate of the Chamber) to promote environmentally sustainable practices to help businesses save money through waste reduction, resource conservation and energy efficiency. Waste Wise and Energy Smart provide the resources necessary to assist businesses with environmental sustainability programs and initiatives.

Position description:
The Energy Smart Program Energy Efficiency Specialist is responsible for coordinating and conducting new business outreach and research, conducting on-site energy consultations, maintaining program database, providing Energy Star building benchmarking services and assisting other program staff as needed.Specific duties include:

  1. Engage the Minnesota business community through in person and other direct contact networking
  2. In conjunction with the Energy Smart Program Manager, research and identify outreach targets
  3. Coordinate outreach communication with business groups and associations
  4. Schedule site visits for the Energy Smart program through phone calls, e-mails, and on-site door-knocking
  5. Conduct on-site energy consultations to identify and encourage implementation of energy efficiency and conservation opportunities
  6. Know and effectively communicate the details of commercial electric and natural gas utility programs
  7. Conduct ongoing follow-up in order to drive businesses to complete waste reduction, reuse and recycling projects
  8. Maintain accurate records of business participation and update database with program results
  9. Carry out other tasks as assigned by the Senior Energy Efficiency Specialist and the Program Director

Qualifications:

  1. 3 – 5 years recent experience in business energy efficiency consulting and business development
  2. Comprehensive knowledge of energy efficiency opportunities and equipment technology
  3. Strong inter-personal skills and the ability to create and maintain positive working relationships with employees, owners of small to large businesses, utility representatives and others
  4. Strong oral and written communication skills
  5. Exceptionally strong data management, research, organization skills
  6. Computer proficiency including Microsoft Office Suite and Adobe desktop publishing software
  7. Able to multi-task and manage several projects simultaneously
  8. Able to think outside of the box and create opportunities out of challenges
  9. Vehicle required for travel, will be reimbursed for mileage

Relevent information:This is a full-time with benefits. The position includes benefits and involves travel within Minnesota. The position reports to the Director of Environmental Sustainability at the Minnesota Chamber of Commerce. Send application materials to Jill Curran at jcurran@mnchamber.com or 651.292.4653.